Dilbert notwithstanding, we (society) have
actually learned some things about management in the past 2
million years. In most organizations today, spiked clubs are out
of vogue as management tools. Bullwhips are frowned on. We're
coming along.
We can still do a lot better. Brian Joiner, in "Fourth
Generation Management", says that we are still wasting up to half
of our time and energy in modern organizations. Why? Things are
getting more complex. Organizations have grown, and people in
them have become more specialized. In some ways, that works well
- people can concentrate on what they do best. But it increases
the likelihood that communication will break down, that no one
will have a systemic perspective, and that overall purposes will
be obscure.
One of the common features of modern management thinking is
its focus on methodologies for problem-solving. Dr. Deming used
the Plan-Do-Check-Act cycle. Marshall-Qualtec espouses a
seven-step problem solving model. The Juran Institute has a
slightly different method. So does Executive Learning Inc. That
said, all the approaches, while different in the details, are
very similar overall.
That's why SkyMark research has focused on pathways, on
finding a way to put together the steps in a project that will
lead to successful conclusions. The pathway, embodied in
software, is a key means of keeping a team focused and on-track.
It also provides an easy way for managers of many projects or
departments to keep tabs on the status and progress of work.
View a Video Tutorial on PathMaker's Project Pathway.