We can harness natural resources, machines, animals and
ourselves to produce goods and services. If we're talking about
the productivity of a natural resource, we might think in terms
of crop yields per acre, or BTU's per cubic meter of gas. The
productivity of machines is more often expressed in terms of
throughput per hour. The productivity of people ranges from pure
labor - the number of pieces you can make in a shift, to more
subtle production - like how many great ideas you have in a
lifetime.
Over the centuries, people have become more and more
productive. Where one farmer could feed maybe 4 people 100 years
ago, he may now feed 90. One coal miner might produce 16 tons in
a long shift 100 years ago, he now produces over 1000 tons.
Productive companies tend to win out over less productive
competitors, since their costs are lower for the same level of
output. So... how can management act to increase
productivity?
1. Make sure that the overall direction of the organization is
correct and clear. If you're taking a circuitous route to your
target, you're wasting time and energy.
2. Make sure that communication is clear, thorough and open.
If everyone is aligned, you waste less time and energy.
3. Make sure you detect problems early, and nip them in the
bud. The lookouts on the Titanic didn't have binoculars.
4. Make sure you don't spend people's time and energy reacting
to imaginary problems. If you use control charts to track key
processes, you'll be able to tell the difference between real
changes in your environment and processes, and normal
variation.
5. Harness the minds of your people. They usually know what is
constraining them from doing better work. Ask them, listen, and
involve them in the solution.
6. Systematically remove barriers to progress. Get rid of
scrap. Get rid of rework. Reduce inspection as much as
possible.
7. Understand your real costs. What does a person really cost?
What does a machine really cost? Can a process be done better
outside the organization?
Almost all the methods described in this section are here
because they contribute to some aspect of improved productivity.
They are not mutually exclusive, either. All these methods can be
combined into a cohesive whole, which, at bottom, is just good
management.
We don' t think good management is ever going to be a walk in
the park. But SkyMark is working to make it easier. Our PathMaker
software gives you the key tools which will help you lead your
organization to higher productivity. Now, try PathMaker free for 30
days.