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PathMaker is the Most Complete Six Sigma
Quality Software Solution
Six Sigma Quality is… what? It's a very specific measure, and
it's a new way of managing. PathMaker helps you translate it from
a new idea, to an actual working system, in your organization,
without a huge investment.
Six Sigma gets its name from a fairly arcane statistical
measure -- how wide a process is vs. its specification limits.
The point is that making parts that are out of spec is expensive
for everyone, so we want to reduce variation until the actual
variation in the process is much less than the variation that is
allowed by the specification. Then… defects are very rare, and
the costs of production and use are reduced all along the line
from the originator of the process to the end user.
Six Sigma Quality also emphasizes the importance of having
trained experts - Six Sigma Black Belts - who are itinerant
problem-solvers and process-improvers. There has always been a
tension between having the expert - it used to be the industrial
engineer - come in and solve a problem, and the quality circle or
team idea - in which every member has expertise that is needed.
There's no reason not to have both. It's silly to ignore the
expertise that exists in the people who work in the process every
day. It's also silly to think that expert problem-solving skills
can't or won't be valuable. The pendulum swings back and forth;
with Six Sigma, it has swung back towards the expert, but not to
the exclusion of the team.
The tools used in Six Sigma Quality are familiar. For data
collection and analysis, you need modern spreadsheet software
with appropriate charts - especially control charts, Pareto's and
histograms. For thinking of creative solutions to problems,
there's brainstorming and affinity diagramming. For
decision-making, you need structured discussion, multivoting, and
weighted rating tools. If you are working as a team, it helps to
have team support tools, such as central document storage, a
project pathway, and computer-based agendas and minutes.

SkyMark's PathMaker software is a great tool for guiding a Six
Sigma project, because it has all these tools. A pathway template
for systematic process improvement is provided. Like all
PathMaker templates, you can use it as is, change it, or make
your own. PathMaker also includes extensive training materials -
slideshows, on-line context-sensitive help, and help cards -
which are great refreshers for Black Belts, and good
introductions for Green Belts. With PathMaker, you can get into
Six Sigma Quality quickly, and start getting high returns with
your very first projects.
People frequently ask us about how PathMaker relates to
Minitab, the excellent statistical software made on the other
side of the Alleghenies in State College, PA. Here's what we tell
them:
"Minitab is a very good statistical tool, and it has gained
wide acceptance as a Six Sigma Quality tool. We see it as a very
good complement to PathMaker. PathMaker has the project tools,
meeting tools, creativity tools, flowcharting, root cause
analysis and many others. Where our Data Analyst tool leaves off,
Minitab can take over, to do the high-end stats, the regression
analysis, or the design of experiments work. PathMaker is
probably all that a Green Belt will ever need; a Black Belt will
want both packages."
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